1. Q: Are you a factory or trading company?

A: DZ NAIL is a professional factory with OEM/ODM service for more than 10 years.

2. Q: Where is your factory located? How can I visit there?

A: Guangzhou city, China; 30mins by car to Guangzhou Baiyun Airport and 1.5h by train to Hong Kong.

3. Q: What is the material of your products?

A: UV Curable Polyurethane Resin etc. We can customize as your formula as well.

4. Q: How about the quality control?

A: Professional Quality Inspection Department always paid great importance for QC.

5. Q: How can I get free samples?

A: Free samples are available, please contact us for more details.

6. Q: How can I make a order & payment?

A: Please contact our sales team, they will offer you the professional service,we accept paypal,western union,alipay,T/T etc.

7. Q: What's the lead time and shipping time?

A: For sample order, 1-3 days lead time, for general large order,7-15 days lead time. We send goods by FedEx, DHL and other express normally, 5-7 workdays as delivery time.

8.Q: Do you do private labels?

A: Yes, anything could be customized as your requests, such as color, label, package etc.

9. Q: How about import customs fee?

A:  Our sales will declare the value as customer's require normally. Import duties, taxes and charges are not included in the item price or shipping. These charges are the buyers' responsibility. Please check with your country customs office to determine what these additional cost will be prior to bidding/buying and confirm if you have good customs clearance solution.If the goods were turned back or destroyed for unable customs-clearance, the related cost will be paid by customers.